Charles Hertan Numismatics

Collector notes

Visiting a coin shop

A few notes before you walk into Charles Hertan Numismatics in Florence, MA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Do not crack a graded holder in the shop

   PCGS, NGC, ANACS, and CAC holders are part of the product. Opening one at the counter to “see it better” can wreck the value. If you want it out, that is a decision you make at home, not a demonstration.

2. 02

   They may weigh, look up, or photograph

   That is how a careful shop works. It is not stalling. Stay with your coins. If they need a minute in the back, that is their process. Ask if you are unsure what is happening. Curiosity is fine. Suspicion as a default is not.

3. 03

   Do not walk in at closing with a suitcase

   Five minutes to close is time to pick up a hold, not to dump an estate. Large lots take time to weigh, look up, and talk through. Call earlier in the day and ask when they can give you a proper look. A shop that is locking the door still has to balance the register and get home.

4. 04

   Bring identification on a larger visit

   A license in the car does not help at the counter. If you might sell, buy something expensive, or move cash, bring ID in with you. It speeds things up and avoids an awkward pause after you already agreed.

5. 05

   Decide how you want to be paid before the offer

   If you are selling, know whether you need cash today, a check, or time to think. Changing the method after they have made a number can change the number. A clear “I would like a check if we agree” at the start saves a second conversation.