Coin Exchange Inc. Open by Appointment Only

Collector notes

Visiting a coin shop

A few notes before you walk into Coin Exchange Inc. Open by Appointment Only in Springfield, MA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   “Best I can do” is a sentence, not an insult

   They have to sell it, hold it, and stay in business. You can say no. You can ask if they can do better on part of the lot. You should not treat a firm number as a personal slight. A calm “I need to think about that” is enough.

2. 02

   Know roughly what you brought

   You do not need to be an expert. A simple list — silver dollars, a few proofs, a bag of wheat cents — helps. “I have no idea, you tell me” on a mixed box is fine once. It is harder when the box is huge and you cannot say what you want out of the visit.

3. 03

   Large cash deals may require identification

   That is federal law on certain cash amounts, not the shop being nosy. Bring a government ID if you plan to move a lot of cash either direction. A dealer who asks for ID on a large deal is doing the job the right way.

4. 04

   Do not crack a graded holder in the shop

   PCGS, NGC, ANACS, and CAC holders are part of the product. Opening one at the counter to “see it better” can wreck the value. If you want it out, that is a decision you make at home, not a demonstration.

5. 05

   They do not have to buy what you brought

   A shop can pass on tokens, damaged coins, or a category they do not handle. “We don’t buy that” is information. Ask who might. Do not argue them into a box they cannot use. A clean no today keeps the door open next time.