Montgomery Chandler, Inc

Collector notes

Visiting a coin shop

A few notes before you walk into Montgomery Chandler, Inc in Silsbee, TX. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Insurance and probate need different paperwork

   If a lawyer, an executor, or an insurer sent you, say so. Bring what papers you have. The shop may not be the appraiser you need, and they will tell you. That honesty is useful. It is better than leaving with the wrong kind of number.

2. 02

   Regulars get easier visits because they are known

   Introduce yourself. Come back. Pay as you said you would. The second visit is almost always smoother than the first. A local shop is a relationship, not a vending machine. That works in your favor when you have something unusual.

3. 03

   Do not clean the coins

   Polish, dip, baking soda, and a toothbrush lower the value of most collectible coins. Leave dirt and toning alone. If you already cleaned something, say so. A dealer would rather hear the truth than discover it under a lamp.

4. 04

   One conversation at a time

   The dealer cannot price a collection, answer a bullion quote, and pull a date from the case at once. If they are mid-deal, wait. If you only need a quick “are you open Saturday,” say that when they glance up — then step back. Courtesy is remembered the next time you walk in.

5. 05

   Do not ask them to come out to the car

   Bring the coins inside. A dealer should not leave the store to look at a trunk. It is a safety issue for them and for you. If the lot is heavy, make two trips or ask if they have a cart. The work happens at the counter.