Big Bear Coin and Collectible

Collector notes

Visiting a coin shop

A few notes before you walk into Big Bear Coin and Collectible in Richmond, VA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Wait your turn at the counter

   A coin shop is not a buffet line. The person already at the glass is in a private conversation. Stand back, keep your box closed, and wait to be invited forward. Jumping in with “real quick” questions while someone is selling a collection is the fastest way to start a visit on the wrong foot.

2. 02

   Tell them if a coin is damaged, cleaned, or already graded

   Hiding a problem wastes time and trust. “This one was cleaned” or “this already came back from PCGS” is useful. Dealers would rather adjust than feel tricked. Honesty on the small things makes the rest of the visit easier.

3. 03

   Shopping an offer is etiquette when you are honest

   “I want to hear one more shop, then I will decide” is adult. “I already promised it to you” when you have not is not. If you come back, say what changed. Dealers respect a straight process. They do not respect being used as a foil.

4. 04

   A hold is a promise. Mean it.

   If they hold a coin for you, ask how long and how you pay. Come back or call. Do not park the same piece at two shops. Dealers remember the customer who used a hold as a free option. They also remember the one who did what they said.

5. 05

   A written inventory helps on an estate

   Even a notebook list is better than a surprise pile. Heirs who write down what they think they have get a cleaner visit. If you are the executor, bring that fact and any papers. The shop can work faster when they are not inventing the catalog with you.